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Island Seas Resort
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Home
Resort Reviews
Island Seas Resort
Reviews |
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1. Reviewer's Rating:
(Excellent - 5 out of 5 stars)
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Posted on 11/6/2005 | ||||||||||||||||||||||||||||
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We have traveled to several Caribbean Island resorts and Island Seas in Freeport Grand Bahamas is our absolute favorite. We purchased Unie 3010, week 24 and will keep coming back year after year after year. The island has everything to offer from exotic nightlife & stage shows, casinos & some of the best (quailty & price) shopping, to quiet walks on the beach at dawn and dusk. The staff at Island Seas are all knowledgeable, friendly and very helpful. Come to Island Seas Resort for the vacation of your dreams. -Review courtesy of Dick & Jane Boucher (stayed during Feb, 1999) |
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2. Reviewer's Rating:
(Above Average - 4 out of 5 stars)
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Posted on 4/12/2007 | ||||||||||||||||||||||||||||
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This was our 1st yr time share membership week at Island Seas Resort. We took our entire family. Along with the two of us we brought along our grown son & daughter and their spouses and children
There were 10 of us in all. We had a fabulous time. Everyone there was very friendly and helpful.
The weather was beautiful and housekeeping checked our rooms every day. Looking forward already
to next year -Review courtesy of judy terilla (stayed during Apr, 2007) |
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3. Reviewer's Rating:
(Not Recommended - 2 out of 5 stars)
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Posted on 5/18/2007 | ||||||||||||||||||||||||||||
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I cannot possibly understand how the other reviewers gave this place a positive review. They must have extemely low expectations.
When we first arrived, a foreign visitor was in the lobby loudly complaining, "where is the hospitality here?" My girlfriend and I immediately thought he was a boorish nuthead. Unfortunately, we should have been listening to him.
There is no hospitality here. You are not a guest. You are a target for surprise charges throughout your stay. To wit,
$5 per 15 minutes to use the internet in the hotel lobby.
$4/per minute everytime you dial an 800 phone number.
15% gratuity AUTOMATICALLY added to all bar and restaurant purchases. Gee, I thought people had to work and show good service, while the CUSTOMER decided how much to tip.
Then there is the resort supermarket. $8.90 for a gallon of milk. The grocery store in town was charging $4.00.
The hot tub is lukewarm at best. Three times we asked that the temperature be increased so it felt like a HOT tub. Each time we got the "I'll make a note of it." It never happened. Clearly, they were too cheap to spend the money to keep the hot tub hot. But your swimsuit will reek for 24 hours from the over-chlorination
When you arrive to your room, you are expected to fill out an inventory form, detailed down to the number of salad forks. Like you really want to do this on YOUR vacation. So I didn't.
But near the end of my vacation, I realized that this was just another opportunity for the resort to bill me for "missing items". Sure enough, the inventory sheet listed a radio/alarm clock and
a set of tupperware bowls as being in the room. They weren't. Had I not disputed these items, I would have been charged for them. Further, you will be charged for ANY missing linen item.
So, if the washclothe count is off by one, you pay ten bucks for a measly washclothe.
You should have seen the friday night "buffet" we were charged $21/per person. What a joke. Mediocre food, mediocre variety. Here, in Oklahoma City, the market price for what they served
would have been $3.95. Further, you would have had the power whether or not to tip.
The beach scene is flawed as well. Only a total of four umbrellas. You'll be consistently disturbed by someone in a tinny megaphone announcing bingo or volleyball. It would be ok if they made one announcement. But by the fifth time when they are goading you with "come on, get up! what's wrong with you", you are sick of it.
Additional interruptions from your chance to relax on the beach will occur from locals trying to sell you necklaces or the hotel photographer. Of course, you can buy the photos in the lobby for a "reasonable" price.
My girlfriend and I finally left early after we received a $112 bill for using the room phone. $2 were for local calls. They CHARGE you for LOCAL CALLS. The $110 balance was for the calls
my girlfriend made on a prepaid 1-800 phone card. We were told that because 800 numbers aren't free in the Bahamas, the charge was $4/minute each time an 800 number was dialed.
We pointed out that this really would have been relevant information to put on the table tents next to the phones. The reply was that the information was listed in the guest notebook located in each room.
Ok! This notebook is about an inch thick. Do they really expect you to read this on YOUR vacation? Of course they don't. But it gives them a "defense" when you dispute the charge. Do you really think my girlfriend and I were the first ones to complain about these charges? Do you really think it cost the resort $4/minute to reimburse the local phone company for these calls.
I could go on and on. Please save yourself the hassle and stay somewhere else. REALLY
-Review courtesy of matt solomon (stayed during May, 2007) |
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4. Reviewer's Rating:
(Excellent - 5 out of 5 stars)
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Posted on 6/18/2007 | ||||||||||||||||||||||||||||
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I have been going to Island Seas for 4 years and own three units. The two positive reviews were accurate in that they do a good job and it is a great place to stay. In reference to the other person who obviously had outlandish expectations and probably has never traveled to the Caribbean, your expectations are way too high. The resort adds tips automatically as well as THE REST OF THE ISLAND!!!!If you paid $5 for internet access you probably could have gone to town and got it for less if you were that desperate. If you did not like the meal then send it back and tell them you want a refund, then go into town and realize that the food on the island is decent but unless you are going to the Ferry House, which is pretty expensive, you are not going to get great food. a good place to eat is Localnation which is very local food and what the native population likes. The beach is quite nice and if you wanted an umbrella all you had to do is ask and they put it out for you wherever you want. Service is slow but it is everywhere in the Caribbean!!! The rooms are well maintained and have just been overhauled with new TV's, granite countertop etc... Great place and good people. -Review courtesy of Paul Rauker (stayed during Apr, 2007) |
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5. Reviewer's Rating:
(Excellent - 5 out of 5 stars)
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Posted on 5/29/2008 | ||||||||||||||||||||||||||||
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Me and my husband and my sister in law and her boyfriend just returned from our fabulous trip to this resort. I agree that the negative review person had their expectations way too high. Yes gratuity is added in and it usually is in most high end places. Also the food to me was pretty good, granted its not American food, maybe that reviewer doesnt care for foriegn food. The staff was the most friendly that i've ever encountered. If you ever need anything check with Tony or Adele in member services they will surely hook you up. We bought a timeshare and cant wait for the chance to go back. We also have a 3 year old and we can't wait to take him back with us and show him off to all our new friends at the resort. I actually lost my laptop and the front desk tracked me down and returned it to me. Also if you take your own laptop the internet is free. I wanted to call home to talk to my son and Adele let me use the member services phone for free. The staff learns your name and speaks to you as a friend! I have recommended this resort to all my friends too. We bought some rum and then the front desk let us borrow/check out a blender to use in our room for free. We did order out to Dominos one night and they resort charged us $1 for the call. We didnt complain, we splurged and paid the dollar. When we went to the hot tub - it ws scolding hot and we told the staff and they fixed it immediatly and they came back in an hour checked it and found us on the beach to advise it was now back to the normal tempurature. -Review courtesy of staci crawford (stayed during May, 2008) |
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