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Rating #3
First Contacted Owner: 9/11/2006 4:21:39 PM
Posted Feedback Rating: 9/20/2006
Overall Rating: Negative |
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Reply Speed: |
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owner's reply?) |
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Inquirer's comments: |
No contact |
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Rating #7
First Contacted Owner: 3/28/2007
Posted Feedback Rating: 3/31/2007
Overall Rating: Positive |
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Reply Speed: |
(how prompt was the
owner's reply?) |
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Inquirer's comments: |
never bothered to reply..whats up with that! |
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Owner's Response: |
You were most likely contacted by phone and did not know the relationship between the call and the email. We are a company and we assure you we respond to every inquiry. You may have spoken with John Muny or Derrick Smith. We may have been awaiting inven |
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Rating #9
First Contacted Owner: 4/22/2007
Posted Feedback Rating: 4/24/2007
Overall Rating: Negative |
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Reply Speed: |
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owner's reply?) |
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Inquirer's comments: |
responded back saying that they received email and was still looking into wk availability/ this was a real estate agency not a direct owner |
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Owner's Response: |
Dear Sir/Madame, we are a vacation home rental company who represents thousands of private owners that don't have time to rent on their own. We provide a by the book service and you get the units at owner direct prices. How did we disappoint you? |
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Rating #11
First Contacted Owner: 6/6/2007
Posted Feedback Rating: 6/11/2007
Overall Rating: Negative |
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Reply Speed: |
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owner's reply?) |
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Inquirer's comments: |
Did not reply at all. |
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Rating #14
First Contacted Owner: 9/8/2007
Posted Feedback Rating: 9/11/2007
Overall Rating: Negative |
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Reply Speed: |
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owner's reply?) |
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Inquirer's comments: |
did not reply |
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Owner's Response: |
We apologize for the delayed email response. If you left your phone number we called you. Also, our 24hrs toll free number, 1-800-921-8099, is in all of our postings and encourages inquirers to "Call Now". |
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Rating #15
First Contacted Owner: 9/29/2007
Posted Feedback Rating: 9/29/2007
Overall Rating: Negative |
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Reply Speed: |
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owner's reply?) |
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Communication: |
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Inquirer's comments: |
Answers made no sense in refeence to the ad that I questioned. |
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Inquirer's comments: |
The answer seemed to be an automated reply. It did at all not answer my specific questions about a specific ad. |
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Owner's Response: |
Response was not automated. Please see ID# 40598 Bottom. Our response will be posted in the Ad itself for others to judge fairly. In short it said, make an offer for exactly what you want. That is not what she wanted to hear, she wants to haggle, not us. |
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Rating #29
First Contacted Owner: 4/21/2008
Posted Feedback Rating: 4/24/2008
Overall Rating: Negative |
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Reply Speed: |
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owner's reply?) |
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Inquirer's comments: |
1 |
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Owner's Response: |
Dear Sir/Madame, There is a 24hr toll free number in the posting that you are instructed to call right away. You also did not leave a phone number for us to reach you on. We ask that you would read the positing and withdraw your negative comments please. |
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Rating #35
First Contacted Owner: 6/6/2008
Posted Feedback Rating: 6/12/2008
Overall Rating: Negative |
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Reply Speed: |
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owner's reply?) |
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Communication: |
(how easy was it to understand reply?) |
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Inquirer's comments: |
Listing had a specific date and price...quick email reply said the unit was available...but in phone call, owner said that unit was not available, and tried to bait and switch! |
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Inquirer's comments: |
Listing of unit dates and costs that are not available is dishonest, and a waste of my time - UPDATE YOUR LISTINGS AND BE HONEST! |
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Rating #44
First Contacted Owner: 8/25/2008
Posted Feedback Rating: 8/27/2008
Overall Rating: Negative |
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Reply Speed: |
(how prompt was the
owner's reply?) |
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Inquirer's comments: |
Did not reply to my request |
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Rating #46
First Contacted Owner: 9/27/2008
Posted Feedback Rating: 9/30/2008
Overall Rating: Negative |
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Reply Speed: |
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owner's reply?) |
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Communication: |
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Inquirer's comments: |
it appears that the owner is not really the owner as they could not give basic specific information about the property |
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Inquirer's comments: |
this seems to be offered by some type of broker. This property which I have been to several times, has only 9 villas and a penthouse. This "owner" listed a specific week yet could not tell me which villa he was offering. |
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Owner's Response: |
Our owners have asked us to protect their privacy, and revealing the villa number can sometimes reveal there identity. They are busy people and have asked us to handle the rental of their property. We have access to other owners not posted. Misunderstood. |
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