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Banff Gate Mountain Lodge and Spa, The
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Resort Reviews
Banff Gate Mountain Lodge and Spa, The
Review |
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1. Reviewer's Rating:
(Not Recommended - 2 out of 5 stars)
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Posted on 4/3/2009 | ||||||||||||||||||||||||||||
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We went to stay as a family for one week. When we got there we found the place to be less than clean. We had to ask for clean blankets as the one that were one the bed had other people hair and stains on them. We also found the drawers in the kitchen full of dust and had to wash everything before using it. The beds are very hard and not enough blankets and pillows were provided for 6 people. If you think you are going to have a nice shower after a day of hiking think again. The shower cannot maintain a temperature and there is very little water coming out of it. We also had to ask for face clothes as there were none in the room.
We were petty excited to see a list of extra activities that they offer. However after registering for about three of them we were continually disappointed by them being cancelled. And no one told us so we planned our day around being back so our kids could partake in these activities.
We were also excited that there was a small pool, hot tube and sauna. Again when we went into swim we found it to be dirty and the sauna did not even have a working light in it. The change rooms are so small if you have little kids it is very difficult to get anyone dressed. And again the change rooms are very dirty.
The staff was ok depending on who you talked to. The view and location are great.
We would not stay here again. -Review courtesy of Kendra (stayed during Mar, 2009) |
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