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Harborside Resort at Atlantis
Resort Review

Home Resort Reviews Harborside Resort at Atlantis Review

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Overall Rating: 5
7 user ratings (based on 5.0 scale)

Rate Nassau



 
1. Reviewer's Rating: (Horrible - 1 out of 5 stars) Posted on 2010-11-15 00:00:00
I am an owner at Harborside Resort at Atlantis. Booked my reservations for my villa in February 2010 and was informed that Bldgs 1 &2 were undergoing renovation, however, should be completed the end of September. I have been to Harborside twice since purchasing in 2003, however, my husband had not since our purchase. We were not placed in our villa, but in bldg. 6, when entering the room it smelled of smoke, and I returned to the desk to request another room, and Surnita who was delightful, gave me a key to another room. This one also smelled of smoke. I returned to the lobby and informed the desk that I would stay in the room assigned 4387 in bldg. 6. They would have someone come up and open the windows and spray the drapes. The carpeting in the room was simply dirty along with the dirt on walls and baseboards, the couch and chair, look as though it should be in the trash, really dirty and very worn. We did go to the owners meeting and I did express my concerns about the room. And with all of my concerns and photographs shared with the representative, no one requested if they could be of any assistance to remedy the situation. I would NEVER, NEVER return to Harborside. Although when booking my reservations and informed that my villa would be under construction, there were families staying in bldgs 1 & 2. With all of the maintenance paid for these places you would think you could get at least one cleaning dayand clean villa. This resort is suppose to be a 5 star, and I've stayed in 5 star resorts and Harborside is NO comparison.
-Review courtesy of Anita (stayed during Oct, 2010)
 

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