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Caribbean Beach Club
Resort Review

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Overall Rating: 5
4 user ratings (based on 5.0 scale)

Rate Fort Myers Beach



 
1. Reviewer's Rating: (Horrible - 1 out of 5 stars) Posted on 2009-08-23 00:00:00
Seems like this place is real good about NOT informing guests of things. Last year it seemed to be the pool being down. When we arrived, somehow there was a mix-up on our room, as it had been canceled. They claimed it was canceled by RCI and it took them over an hour to straighten it out and we ended up in a small efficiency. The room was nothing special and the staff was okay. Not extremely pleasant. Yesterday morning at 8:00am we awoke to several workers jack-hammering above our unit. It was so incredibly loud, we could even hear one another speak. Nothing like chasing your guests out by check-out time!!! We called the front desk and all they had to say was "well, we didn't know they would start that early." No apologies whatsoever. They could have waited until check-out or warned us at the very least. We were not happy and they did not seem to care. So much for customer service. We will not go back! We had to go to other public beaches, b/c you can't get past the stinky lagoon. Ft. Myers Beach is nice and we found very nice restaurants. Would go back to another location. Definetly not there.
-Review courtesy of Jill Clifford (stayed during Aug, 2009)
 

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