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Heritage Resorts at Matchroom
Resort Reviews

Home Resort Reviews Heritage Resorts at Matchroom Reviews

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Overall Rating: 5
1 user rating (based on 5.0 scale)

Rate Mijas-Costa

1. Reviewer's Rating: (Not Recommended - 2 out of 5 stars) Posted on 2007-10-19 00:00:00
We exchanged our home week in Orange Lake, Florida for Heritage at Matchroom and what a huge disappointment. The grounds are lovely and the units are very spacious, but very outdated. The main bathroom of unit 37 was horrible; dirty cracks, what looked like a cigarette burn on the toilet seat. No walk-in showers, so very unsuitable for the elderly. The main bedroom smelled like a urinal at certain times of the day. We dreaded going to bed. We complained on site and have complained to RCI. Based on the unit we were in, this resort does not deserve Gold Crown status. We have photographic evidence.
-Review courtesy of Lynn Benton (stayed during Oct, 2007)
2. Reviewer's Rating: (Horrible - 1 out of 5 stars) Posted on 2007-12-28 00:00:00
We were burglarized while we slept!! Someone entered our 3 bedroom unitl while we were all sleeping and stole wallets. Only took cash and credit cards. Security here is bad. there is an open gate to drive into the underground car park and all stairwells to the units can be accessed from the car park. I never saw it closed or anyone monitoring it at any time. Whoever entered our unitl must have had a master key becuase the bolt had been engaged. The police told us that it is not an uncommon occurance. Resort can also be accessed on one side from a golf course. The resort staff was not as helpful as I would have hoped un helping us deal with this.
-Review courtesy of Mary (stayed during Nov, 2007)

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